
The Group Vila Galé is one of the largest hotel groups in Portugal and ranks in the top 250 hotel companies in the world. The group is comprised of various associations, of which the largest and most important is VILA GALÉ - Sociedade de Empreendimentos Turísticos, S.A. (Association of Tourism Enterprises). Founded in 1986, it is one of the top rated companies in Portugal, and its activities include the management of all the hotels in the group. The company is also involved in the development of other projects and in the construction of new tourism ventures. | |
The mission of the Vila Galé group finds expression in the catchphrase 'Always close to you', in conjunction with the eight core values it has maintained throughout its 22-year history: Attaching VALUE to its employees, giving them opportunities to develop and progress in their careers; INNOVATION in the products and services it provides, keeping the satisfaction of customers needs in mind; RELIABILITY in terms of fulfilling promises made to customers, and not promising what cannot be delivered; AMBITION to improve the quality of its services and products, and to provide sustained growth; GUARANTEE of the quality of its products and services, in order to meet customer expectations; ACCESSIBILITY and availability to customers; FREEDOM in the exercise of different roles within the company, in order to stimulate new ideas, with the aim of improving the quality of service; EFFICIENCY in answering customer requests. |
